Kivora Support

Help with account access, content, AI styling tools, and in-app purchases.

Frequently Asked Questions

How do I update my profile?

Open the Profile area to update your display name, profile photo, and bio. Photo permissions may be requested if you choose a new image from your library or camera.

How do I create a post?

Use the publish flow from the app to create a photo or video post. You can select media from your library or capture new media when supported by your device permissions.

How do the AI styling tools work?

Style Finder analyzes a selected hairstyle image, and Style Generator creates hairstyle preview results based on your prompt, selected options, and optional reference image.

Why is messaging unavailable for a profile?

Some messaging access may depend on relationship or account status inside the app. If a conversation cannot be opened, check follow status and any active safety controls.

How do I report or mute an account?

You can access report and mute actions from supported post detail and profile views. These tools are available to help users manage safety and inappropriate content concerns.

How do Style Credits work?

Style Credits are digital consumables used for eligible paid features in Kivora. Purchases are handled through Apple In-App Purchase, and pricing is shown inside the app.

How do I delete my account or clear saved history?

Account and data management options are available from the Settings area of the app. Depending on the feature, you may also be able to remove posts, mute records, or saved AI generation history from within the app.

Contact Support

If you need help, contact support@kivora.com.

Please include the app version, the feature involved, and a short description of the issue so we can assist more efficiently.